Cookie Policy
This Cookie Policy explains how Meridian Logistics ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at meridianlogistics.com. It explains what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide reporting information, and assist with personalizing your experience.
Cookies set by the website owner (in this case, Meridian Logistics) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable features or functionality provided by external parties, such as analytics, advertising, and interactive content.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| meridian_cookie_consent | Stores your cookie consent preference | 1 year |
| meridian_session | Maintains your session state | Session |
| csrf_token | Protects against cross-site request forgery | Session |
2.2 Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve site performance. They help us understand which pages are the most and least popular and see how visitors move around the site.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _gid | Google Analytics | Distinguishes unique users and sessions | 2 years / 24 hours |
| _hjSessionUser | Hotjar | Ensures data from subsequent visits is attributed to the same user | 1 year |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferred language, region, or display settings. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| meridian_lang | Remembers your language preference | 1 year |
| meridian_chat_state | Preserves AI chat session context | 30 days |
2.4 Targeting & Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but uniquely identify your browser and device.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Delivers advertising via Facebook | 3 months |
| li_sugr | Enables LinkedIn ad targeting | 3 months |
3. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and for other purposes. These third parties have their own privacy policies that govern how they use the information they collect.
Key third-party services we use include:
- Google Analytics — website traffic analysis and reporting
- Hotjar — session recording and heatmap analytics
- Intercom — live chat and customer messaging
- LinkedIn Insight Tag — conversion tracking and ad retargeting
- Meta Pixel — advertising measurement and optimization
4. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by:
- Clearing your browser cookies and revisiting the site, which will trigger the consent banner again.
- Adjusting cookie settings directly in your browser. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.
Here are links to manage cookies in major browsers:
Please note that disabling cookies may affect the functionality of this website. Essential cookies cannot be disabled as they are necessary for the website to operate.
5. GDPR and Your Rights
Under the General Data Protection Regulation (GDPR) and similar data protection laws, you have certain rights regarding cookies and the personal data they process:
- Right to be informed — You have the right to know what cookies we use and why, which this policy aims to explain.
- Right of access — You can request details about the personal data collected through cookies.
- Right to erasure — You can request deletion of personal data collected through cookies.
- Right to restrict processing — You can ask us to limit how we use cookie data.
- Right to object — You can object to the use of non-essential cookies at any time via the consent mechanism described above.
We process cookie data based on your consent (for non-essential cookies) or our legitimate interest (for essential cookies required for website operation), in accordance with Article 6(1) of the GDPR.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about our use of cookies, please contact us:
Meridian Logistics — Data Protection Office
Email: privacy@meridianlogistics.com
Address: 200 Canary Wharf, London E14 5AB, United Kingdom
Phone: +44 20 7946 0958